martes, 15 de enero de 2013

RETAIL IS JUST DETAIL, IDEAS TO SELL MORE...




SIMPLE IDEAS TO SELL MORE INTO YOUR STORE
WEEK 2







Internal system, idea 1
Keep order in your warehouse.  Your warehouse is like the kitchen of your restaurant and vital to provide a perfect quick service towards your clients.  The way, it is set up, depends of the kind of business you are operating and can be divided into various product groups or families. A clean and well organized warehouse reflects the way your company acts commercially and should be a common act of responsibility of the complete store team.  The time, each sales person loses in looking for some goods into a not well organized warehouse, is the time, you can gain, serving the client faster.


Employees, idea 2
By creating cross functional teams, you create a group of people, able to act together in one direction.  Often, each individual and or department of your retail operation, works independent with his own goals, trying to achieve his own objectives.  By creating more flexibility and delegating more to self management  (so just,let them think and try their ideas...), using the hidden capacities of each person in various areas, you will obtain more trust of your people and at the end better results.  By delegating more, it allows you,..more time for more important strategic decisions. 

Clients, idea 2
The using of mystery shoppers, allows you, to give a better value score of your business.  As we do not always like to criticize ourself and sometime use a quiet non objective vision of the reality, those clients can give you an exact and very important view of how the clients see your way of doing business.  Of how your staff is serving and acting and what they feel about your store. It will allows you, to react, change and adapt your store and obtain better results.  It is important, however to realize regular evaluations, in order to measure your progress.


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